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Shipping Info

PriorityShipping

Handling Time

  - Most orders ship next business day.

  - Weekend orders ship Monday. Holiday orders ship next business day.

  - Money order and cashier checks payments ship day after payment is received.

  - Personal & or business checks take 7-10 working days after we receive payment to process before shipment.

Shipper/Carrier

   All Orders Ship USPS Priority Mail (Sorry, but we do not offer overnight shipping)

   NOTE:
  - Heavy items or multiple item orders weighing over 1 lb may incur higher shipping fees for international shipping.

  - If you are not sure you can contact our sales department ( sales@guitarnucleus.net ) for shipping charges.

  - Shipping charges will be added to the total order at time of checkout if using the online shopping cart system.

  - Shipping fees for domestic mail in orders are printed on the order form.

Undeliverable items

  - All unclaimed returns will be charged a 15% restocking fee. Refunds can only be given for 60 days after sale date.

International Shipments

  - All shipments are shipped USPS Priority Mail - No exceptions.
  - Shipping options and fees will be shown on the checkout page once a shipping destination is entered.
  - Due to new CITES regulations, we cannot ship rosewood products outside of the US.

NOTE:   - Although most countries have no problem with deliveries we have found some areas where shipments rarely seem to make it. We are not responsible for shipments once they leave the United States.

  * We recommend using a mail forwarding service for Central and South America.

Mail In Order Form

  - If you would prefer to pay by personal check or money order, our mail in order form can be printed here.

  Address mail orders to:

    Guitar Nucleus
    1333 Englewood Dr.
    Slidell, LA 70458

In/Out Stock - Backorders

    In stock items usually ship by the next day. Although we try to make sure we have all that's listed in stock, sometimes we still run out. If your part is out of stock we may have to order it ourselves which increases shipping by 3-4 days. If the manufacturer is out , you will be notified and a full refund given. If the manufacturer can give us a possible date we will let you know and you will have the choice of waiting or not.

Our Address:             Store Hours:
Guitar Nucleus             10:30am - 6pm     Mon-Fri
1333 Englewood Dr
Slidell, LA. 70458

   Check out our rating at ebay and any specials we may have listed here - Guitar Nucleus eBay

      Thank You - Guitar Nucleus

   * At present the phone number is not listed online because we do not have enough personnel to take phone orders and take care of our local customers.

   We check our email several times a day and do our best to reply as soon as possible.



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